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Teachers at Euan Blair’s Multiverse report severe stress over AI performance monitoring

The Guardian Technology
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Teachers at Euan Blair’s Multiverse report severe stress over AI performance monitoring

Teachers at Multiverse, the UK-based tech training firm co-founded by Euan Blair, have raised concerns regarding the implementation of an AI-driven surveillance system. The tool monitors online classroom sessions, analyzing transcripts to score instructors on performance metrics, such as the use of filler words and response times. Staff report that the system has created a high-pressure environment, leading to increased anxiety and sleep issues. While Multiverse maintains that the AI is intended to provide constructive feedback and direct management attention where needed, employees argue it feels like intrusive surveillance that prioritizes rigid adherence to scripts over student engagement. Critics and union representatives have highlighted the incident as a broader example of the risks associated with AI in the workplace, warning that such monitoring can erode human agency and job satisfaction, ultimately calling for stricter regulation of AI deployment in professional settings.

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The Guardian Technology
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