"We have reached a new technological level": how communication gaps between engineers and business owners lead to crisis

The article examines the communication gap in corporate environments, where technical issues are often masked by optimistic reports for management. The author, an anti-crisis manager, notes that many companies slowly decline because middle managers filter out bad news, turning it into 'managerial triumphs.' This creates an illusion of well-being while the company's IT infrastructure may be in a critical state. The article analyzes the anatomy of this 'broken telephone' effect, emphasizing that most corporate crises are not caused by sudden force majeure, but by systematically misleading owners with polished presentations and charts. The author calls for transparency and direct access to real data to prevent business degradation and ensure proper management of IT structures.