We got tired of turning on VPN for Telegram and introduced a 'totalitarian' rule. Everything changed in three weeks

The YouGile team faced a workflow fragmentation issue where tasks were scattered across task trackers, Telegram, and verbal discussions, leading to information loss and inefficiency. To solve this, the company introduced a 'totalitarian' rule: all work communications and decisions must be recorded exclusively in the task tracker. Moving away from using messengers for work discussions allowed them to centralize project management and establish transparent communication with the business. Three weeks after implementing these changes, the team noted a significant improvement in discipline and task organization. The author shares their experience of transitioning to a unified communication system and outlines four key takeaways to help other teams optimize development processes and avoid project management chaos.